Professional Services

IT Technical Consultancy and Engineering Services

UST offers flexible IT technical resources that will complement existing resources with additional key skills and expertise. In addition to extra resource, this provides practical project and technical direction based on our real world experience from previous engagements and project implementations. UST technical services include:

  • Technical consultancy for design, build and implementation
  • Migration, integration and testing services
  • System health checks, audits and optimisation services
  • Rollout and deployment services
  • Out of Hours Support
Project Management Services

At UST, we understand the importance of making your project work which is why we will work closely with our customers to ensure that any implementation is delivered in a structured, manageable way with full communication and documentation provided throughout the entire project. UST's projects team bring with them the experience, unique tools and skills set that reflect international best practice i.e. Six Sigma, PRINCE2, and PMP.

UST’ Project Management Framework is a proven methodology that utilizes techniques and best practices used by project implementations globally.

A dedicated and experienced, PRINCE2 certified project manager will be allocated from UST's Project Office, who will take responsibility to ensure the work is followed through to successful completion, to specification, on time and within budget. UST’s project management services include:

  • Project logistics
  • Implementation planning, scheduling and resource management
  • Project delivery, communication and quality management
  • Technical project direction utilising previous project experience
  • Project documentation, processes and templates
Key Benefits

There are many advantages in using UST’s Project Managers in terms of quality and assurance. Utilising our experience and structured methodology we will make sure your project is run on time and to budget. We will reduce the burden on your IT department and will make sure you receive the best independent advice for the successful completion of your project.

There are three main areas in which our Project Managers will be able to help you:

Increased Cost Effectiveness

Through the use of "Fast Tracking" through technical direction and issue resolution, our Project Managers will add value to your project. We will use the "First Time right" approach to make sure the project remains under control. Finally, through the wealth of our experience we will make sure you are aware of the pitfuls and make sure they are avoided before costly changes need to be made.

Increased Quality

Our Project Managers all have a wide array of experience and expertise which will provide a greater in depth knowledge of your project and the products you will be using. We will make sure you receive the best impartial advice, have access to the specific skills and product knowledge you require.

Reduced Risk

As all our Project Managers will be able to focus on your project there is a significant reduction in the project becoming out of control which will enable you to be able to focus on other areas of the business. We will share the burden of the project with you and will make sure it reaches a successful conclusion.

Site designed and maintained by Unison Systems Miri